✨ Shipping Costs - I get to work with different printers all over the U.S. and ship some items directly (from AU or Washington State) and pricing depends on location, weight, and speed. If you have a specific request or timing needs - please reach out!
✨ Processing time - Orders typically ship out within 3-5 business days unless otherwise noted. Thank you for your patience!
✨ Tracking - Tracking numbers will be provided for all orders. Once your order has shipped, you will receive tracking information via the email address provided at check out.
✨ Incorrect Address - Please let us know ASAP if an incorrect address was used at checkout. Once your order is shipped, we are unable to change the address.
✨ International shipping depends on weight and location. You can find out an estimate in the checkout.
✨ Customs and Import Taxes - Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
✨ COVID-19 - Please be aware, international shipping times have been greatly impacted due to COVID-19 and may take up to 30-60 days to arrive. Thank you for your understanding!
Returns & Exchanges
✨ As a small business, we are unable to accept returns or exchanges. However, if there is a problem with your order (ie: defective, wrong item) please send me a message and we'll get things right for you!
🤔 I love this (insert cool thing) — but you're out of stock! When will it be available again?
🤗 If you're interested in something that's out of stock (sorry!) - sign up for my newsletter and you'll be notified as soon as it's back.
🤔 The tracking information shows that the package was delivered but I haven't received it yet!
🤗 The USPS often marks packages delivered prematurely — so try giving it a few days before reaching out to the delivery service. It may have been lost or stolen (damn porch pirates...)
🤔 What happens if my order is lost or stolen?
😤 This is frustrating - for everyone. Unfortunately, we cannot be held responsible for packages that are lost, stolen, or delivered to the incorrect address. I recommend double-checking that the shipping address you provided is correct or check to see if a neighbor received it by mistake. After that, your best bet is to file a report with the post office.
🤔 Why is international shipping more expensive than domestic?
🤗 In order to provide the most cost effective rate to all our customers, we use carrier-calculated shipping rates which are calculated based on the details of your order.
🤔 How should I wash my clothing items?
🤗 For the best and longest wear, machine-wash cool and tumble-dry on low heat. For best care, turn items inside out while drying to avoid fading.
🤔 My jewelry looks different than the photo on your site - what's the deal?
🤗 Peachbaby jewelry items are hand-made or hand-adorned, meaning each item will show variations because I'm not perfect :( However, if there is any serious issue with your item please let me know.
🤔 Any tips on jewelry care?
🤗 It's super cute, isn't it?! But it's also not Cartier. So -
✨ I recommend removing jewelry before showering, bathing, swimming, and other water-based activities.
✨ Avoid leaving your jewelry on chemically treated surfaces or on wood which can stain or speed up the tarnishing process.
✨ Don’t wear your jewelry then apply lotions, perfume or hairspray. I guess...that's gonna be tough, but it will help the pieces live their longest lives.
✨ For any items you wear heaps, you can apply a thin layer of clear nail polish on any part of the jewelry that comes into contact with your skin.